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Elements and Performance Criteria

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

develop, refine and implement a solution to address a workplace issue on at least one occasion.

In the course of the above, the candidate must:

consult with stakeholders to identify workplace issue to be addressed within scope of job role and organisational policy

generate potential ideas that provide innovative solutions to identified issues

evaluate viability of ideas

present ideas and information to others and reflect on responses

refine chosen solution in response to feedback.

Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

creative thinking techniques to generate innovative solutions to issues

existing products, programs, processes or services to address selected issue

factors affecting viability of possible solutions including:

commercial potential

suitability for the target audience or purpose

feasibility of implementing solution

issues and requirements to commercialise the concept

practical and operational issues to be considered in specific work or community context

practical and operational issues that determine whether a concept can be implemented

techniques for generating creative ideas and solutions, and for translating them into workable concepts.